Frequently Asked Questions
Everything you need to know about shopping lighting at Luminous Lights. Can't find your answer? Contact us.
What does Luminous Lights sell?
Luminous Lights is a premium lighting and home decor store. We sell indoor lights, outdoor lights, wall lights, hanging pendants, table lamps, chandeliers, kitchen lights, LED strips, floor lamps and garden lights for homes, offices and outdoor spaces.
Question 1Where is Luminous Lights located?
Luminous Lights is based in Lahore, Pakistan, and serves customers across the country. You can shop online and have your order delivered to your address.
Question 2Do you deliver across Pakistan?
Yes. We deliver lighting products across Pakistan. Delivery time depends on your city and the product you order. Contact our team for an accurate delivery estimate for your location.
Question 3What payment methods does Luminous Lights accept?
We accept cash on delivery and bank deposit (bank transfer). For bank deposits, you can upload your payment slip during checkout or share it with our team on WhatsApp to confirm your order.
Question 4How do I choose the right light for my space?
Consider the room's purpose and size. Use chandeliers or hanging pendants as statement pieces for living and dining areas, wall lights and table lamps for ambient lighting, and LED strips or kitchen lights for task lighting. Browse our categories or message us and our team will recommend options.
Question 5Are the lights energy efficient?
Many of our fixtures use modern LED technology, which is energy efficient and long lasting. Product details list the specification for each item, and our team can help you pick the most efficient option.
Question 6Can I get help with installation?
Our team can advise you on fitting and placement. For installation we recommend a qualified electrician. Contact us if you need guidance on installing a particular fixture.
Question 7How do I track my order?
After placing an order you receive an order confirmation by email with your order number. You can also contact us on WhatsApp or by phone and we will update you on your order status.
Question 8Do you offer bulk or wholesale pricing?
Yes. If you are buying for a project, office or retail business, contact Luminous Lights for bulk and wholesale pricing on larger orders.
Question 9How can I contact Luminous Lights?
You can reach us through the Contact Us page, by phone or email, or on WhatsApp. Our team is happy to help with product questions, orders and support.
Question 10